Networking

Sfentech specialises in installing and supporting the Microsoft networking products used by small businesses. Our target is for you to benefit from a properly designed, secured and protected network with few interruptions to service.
Specialist knowledge
MS Windows 2000, XP and 2003
MS Exchange server
Wireless networks
Network hubs, routers, switches and adapters
Cabling
Remote access and VPNs
Firewalls Setup & Monitoring

Sfentech's core product is Professional Services and is available on an as-required basis, seven days per week, 24 hours per day.
Support is carried out under the supervision of Microsoft Certified Professionals. The support service is provided on a pay as you go Call Out basis or on a Monthly Support Contract on site, by telephone and remotely using Web Support. At present, 95% of issues reported to us are resolved on the same day.

We can assist you via:
Technical Support: Technical support provided by a systems engineers (holding at least a Microsoft Certified Professional certification) on an as-required basis, seven days per week, 24 hours per day.
Onsite: Support is provided onsite by a systems administrator.
HelpDesk: Support is provided remotely from the Sfentech Helpdesk team.

How we can help Your Business

I.T Support for Business from the Sfentech Team
Enjoy the benefits of a regular IT check for your business or subscribe to a support contract and have Sfentech's support specialists on standby to trouble shoot your IT and connection problems.
I.T Check
Sfentech provides scheduled IT maintenance checks so don't wait for things to go wrong before you call. Either via web support or on site, our IT support specialists will undertake an extensive list of checks to your system, including but not limited to:
Anti virus update check.
Check system logs (if available) for faults that may be developing.
Apply Microsoft patches.
Check hard disk capacity and system performance.
Check back up and carry out a test restore.
Check RAID (disk mirroring etc) if installed.
Carry out any support tasks logged for the visit